Return Policy

Return Policy

At Americans Warehouse, we strive to provide you with the highest quality products and the best customer experience. We understand that, on occasion, you may need to return an item. Hence, we have established the following return policy to ensure your satisfaction.

Return Conditions:

You may initiate a return for an item(s) within 30 days of receipt under the following conditions:

1. Change of Mind: If you change your mind about your purchase, you are welcome to return the item within the stipulated 30-day period from the date of delivery.
2. Defective Item: If you receive an item that is defective or not working as expected, we sincerely apologize for the inconvenience. You may request a return or exchange within 30 days of delivery.
3. Lost in Transit: If your item is lost in transit and does not reach you, we understand the frustration this can cause. Please reach out to us to initiate a return.

Refund or Replacement:

Upon the successful return of the item under any of the above circumstances, you are eligible to either receive a full refund or request a free replacement.

NOTE: you must return the item in a timely manner (10 days within receiving return postage) to receive a full refund.

How to Initiate a Return:

To initiate a return, please contact our customer service team at info@americanswarehouse.com. We will guide you through the process and provide you with the necessary details regarding the return shipment.

Conclusion:

Your satisfaction is our priority, and we are committed to ensuring a seamless return process. Thank you for your understanding and for being a valued part of the Americans Warehouse community.

By placing an order on our website, you agree to the above mentioned Refund and Return policy.